Support
Welcome to our Support Center. Access the latest firmware and user guides in the Downloads & Manuals section. Review warranty and service terms under Peplink / Pepwave Policies. Partners can log in to the Partner Pavilion for exclusive resources. For technical issues, submit a request through our Ticketing System.
Technical Support
For technical support, please submit a request through our Ticketing System. This ensures your inquiry is directed to the appropriate team and addressed in a timely manner. Please include relevant product details and a clear description of the issue to help us assist you efficiently.
Submit Ticket Downloads & Resources
Firmware | Manual
Download the latest firmware to keep your devices up to date with the newest features, performance improvements, and security enhancements, or access the user manual for detailed guidance.
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Datasheet | FAQ | Guides
Find all the essential product information, detailed datasheets, step-by-step installation guides, and answers to common questions in this comprehensive support section.
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Quick Start Guides
Begin your journey with ease using our Quick Start Guides, offering clear, step-by-step directions to help you set up, configure, and start using your product with confidence.
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Partner Pavilion
Authorized partners can log in to the Partner Pavilion to access exclusive resources, including documentation, sales tools, and support materials. The portal also enables product registration, order history review, and device management to keep warranties current and operations efficient.
Peplink Support
For additional assistance, please visit the official Peplink Support Website. There, you can access a comprehensive knowledge base, submit support tickets, and find the latest product updates and announcements directly from Peplink.